Shipping policy
Store Name: CardReserve
Contact Email: info@info@cardreserve.shop
Warehouse Address: 110 North Broadway Street, Fisher, IL 61843
At CardReserve, we want to ensure your Pokémon trading cards, booster boxes, and collector items reach you safely and promptly. We carefully pack every single order using protective materials to safeguard against any transit damage.
-
Order Processing Time All orders are typically processed, verified, and packed within 1 to 2 business days (Monday through Friday, excluding major holidays). Once your order has shipped, you will receive a confirmation email containing your tracking information.
-
Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout based on your delivery address and the weight of your package. Delivery timelines are as follows:
-
Domestic (US): 7-10 days
-
International: 11-15 days
-
Safe & Secure Packaging We know how crucial condition is for TCG collectors! Every booster box, elite trainer box, and individual card is securely packed with protective padding and sturdy boxes to ensure everything arrives in pristine, factory-sealed condition.
-
Shipping Issues & Lost Packages If your tracking details show that your package was delivered, but you have not received it, or if your package has been delayed significantly, please contact the shipping carrier first or reach out to us so we can assist you. Ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
-
Contact Us If you have any questions regarding your shipment, tracking, or delivery, please reach out to us.