1. Are all your Pokémon cards and products 100% authentic?
Yes, absolutely! At CardReserve, we source all our booster boxes, elite trainer boxes, and merchandise from verified, trusted distributors. Everything we sell is 100% authentic and factory-sealed.
2. What payment methods do you accept?
We accept all major credit/debit cards, secure online payment gateways, and digital payment options to ensure a smooth and safe checkout experience.
3. How long does shipping take?
Orders are typically processed and packed with extreme care within 1 to 2 business days. Delivery times depend on your shipping location, but we strive to get your cards to you as quickly and safely as possible.
4. How are fragile cards and booster boxes packed for shipping?
We are collectors too, so we know how important condition is! All items are securely packed with protective materials (such as bubble wrap and sturdy boxes) to prevent any dents, dings, or damage during transit.
5. Can I cancel or modify my order?
If your order has not been processed or shipped yet, we can help you modify or cancel it. Please reach out to us immediately at info@cardreserve.shop with your order details.
6. How can I contact customer support?
If you have any questions, concerns, or need help finding a specific card, feel free to drop us an email at info@cardreserve.shop or visit us at our physical location: 110 North Broadway Street, Fisher, IL 61843.